Secretaría de Estado de la Seguridad Social y Pensiones - Dirección General de Ordenación de la Seguridad Social. Secretaría de Estado de la Seguridad Social y Pensiones - Dirección General de Ordenación de la Seguridad Social
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jueves, 30 de noviembre de 2023 8:09:13
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Browsing Guide

General aspects

The header identifies the State Secretariat for Social Security and Pensions of the Ministry of Inclusion, Migrations and Social Security.

This area also controls access to the versions of the portal in the different official State languages, in addition to English. There is also a Search bar to search the contents of the page in the specific language.

On the left, users can navigate to the following options:

  • CITIZENS Consult and obtain certificates and reports on the pensions paid to Civil Servants.
  • LEGAL REPRESENTATIVEConsult data on the benefits for Civil Servants of the persons that you represent.
  • VOLUNTARY REPRESENTATIVE Consult data on the pensions paid to Civil Servants and obtain certificates and reports that can be accessed via the Electronic Registration of Powers of Representation.
  • ELECTRONIC REQUESTS On-line submission of requests, documents and communications related to the procedures for recognition and payment of Civil Servants’ benefits.

To use the electronic services offered, you must have an electronic ID card or another recognised electronic certificate of a type included in the list of admissible certificates.

On the right there are direct links to complementary information included in the Civil Servants’ portal; access to notifications and communications from the Sub-Directorate General of Civil Servants, access to electronic offices and access to portals.

The lower part of the page holds the following possibilities:

Electronic signature: Information on the accepted electronic signature systems.

Technical Guide:: Offers an up-to-date list of the most common types of incidents, the minimum requisites for access, other information related to the use of electronic Administrative services and a personalised incident form.

Verification of electronic documents: Allows confirmation of the authenticity of the documents available to parties interested in one of the procedures offered on-line, by accessing the URL and entering the electronic verification code shown on the document.

Complaints and Suggestions: To present complaints and suggestions.

Communications channels: Shows the available communications channels for citizens related to Civil Servants.

At the foot of the page, the complementary menu area offers information regarding the guide to site navigation, the legal notice, accessibility, a site map, contacts, and the degree of compliance with certain Internet standards.